For Residential HVAC Companies

Stop losing paid leads to missed calls.

Dedicated HVAC Intake Rescue Line — live in 48 hours.
Rings dispatch like normal—but if the call is missed, it texts back instantly and turns the lead into a worked process.
Captures intent + ZIP + urgency · Hot lead alerts · Daily “Unhandled” digest
For Residential HVAC Companies

Stop losing paid leads to missed calls.

Dedicated HVAC Intake Rescue Line
Live in 48 hours.
Rings dispatch like normal—but if the call is missed, it texts back instantly and turns the lead into a worked process.
Captures intent + ZIP + urgency · Hot lead alerts · Daily “Unhandled” digest

Missed calls are just the surface.

If you’re running Google LSAs, PPC, or steady website lead flow, missed calls aren’t just “missed”—they’re paid lead leakage.
Voicemail piles up
Follow-ups get missed
Jobs book elsewhere
It’s not a marketing problem. It’s an intake problem.

What We Do

All missed calls are routed through an intake layer so every missed call becomes a structured intake.
Captured
Instant response + micro-triage
If the call is missed, we text back immediately and capture what matters.
Assigned
One accountable owner
The lead is assigned to a person, not “the office.”
Handled
Tracked to done / booked / lost
Tasks + digest make “unhandled” visible until it’s resolved.

Every missed marketing call becomes a worked lead.

Before
Missed call → voicemail
No owner
No follow-up trail
Booked elsewhere
After
Contact captured
Message within 60 seconds
Reason + urgency bucketed
Next action created
Owner assigned
Unhandled visible (daily digest)
Not a call center. Not a CRM rebuild. Not changing how you dispatch.
A system layer.

What’s Included in Tier 1

Everything needed to turn missed calls into worked leads—without adding headcount.
Capture + qualify
-Dedicated Intake/Rescue Line (toll-free by default)
-Rings/forwards to dispatch (no ops change)
-Spam filtering + quiet hours basics
-Missed-call detection + instant SMS (typically <60 seconds)
-Micro-triage (service type + ZIP + urgency)
-STOP/START compliance basics
Accountability + visibility
-Owner/CSR assignment
-Task creation (“Respond to missed lead”)
-Hot-lead flags (urgency keywords/selections)
-Daily digest: New → Awaiting Reply → Needs Follow-up → Unhandled
Install
-Live in 48 hours (once routing + recipients are confirmed)
-Testing + staff handoff included

Who It’s For / Not For

Best For

  • 2–8 tech HVAC/home service shops with steady inbound
  • Teams running LSAs/PPC/website lead flow
  • Dispatch overloaded during peak load / after-hours
  • Owners who want structure (not “we’ll get to it”)

Not for

  • Anyone expecting a cheap answering service
  • Teams unwilling to respond to texts during business hours
  • Shops with minimal inbound call volume
  • Companies demanding a full CRM/dispatch rebuild

Pricing + Tiers

Tier 1: Intake Rescue (Live in 48 hours)
Stop the missed-call bleeding on marketing calls + overflow.

Tier 2: Rescue + Close-the-Loop
Ensure follow-up happens: escalations, after-hours accountability, SLA reminders, routing rules, “unhandled” enforcement.

Tier 3 — Intake Ops System
Optimize monthly: leakage tracking, dashboards, tuning, multi-line routing.

You’re not rebuilding — you’re layering.

30-Day Proof of Value

If Tier 1 doesn’t produce rescued conversations (missed callers replying), we keep working for free until it does—or you can exit.

Frequently Asked Questions

Do we have to change our main number?

No. Tier 1 is a dedicated intake line used for marketing sources + overflow that rings your phone. Your main number stays untouched.

Where do we use the Rescue Line?

Website, PPC landing pages, Yelp, LSAs, tracking numbers—anywhere you want reduced leakage.

Does it work after-hours?

Yes. Tier 1 responds immediately by text. Tier 2 adds escalation/accountability if follow-up doesn’t happen.

Is this an answering service or call center?

No. We don’t answer calls. We install a system that responds instantly, captures details, and routes the next action.

Is this just missed-call text back?

No. It’s capture + triage + assignment + tasks + visibility so missed calls become worked leads.

Do you replace ServiceTitan / Jobber / Housecall?

No. This is an intake layer. Your team can create jobs in your system like normal.

How fast can we go live?

48 hours after our kick-off call.

Stop letting missed calls turn into lost jobs.

Book a 10-minute fit check. We’ll confirm where to deploy the Rescue Line first and map the 48-hour install.